Your fleet deserves excellence

Detailed customer reviews

Structured excerpts from G2 reviews: context, highlights, watch-outs and outcomes.

• Simplified and centralized HR and Finance management with Digiparc

  What users value most

  All personnel information is centralized and easily accessible. This makes it possible to better plan activities, ensure regular monitoring of files and have a more reliable organization in the management of human resources.

  This module has simplified HR management: availability, document monitoring, anticipation of deadlines, everything is better structured.

  The Finance module, meanwhile, centralizes and automates the management of financial operations. It allows accurate tracking of expenses, invoices and payments, while providing a clear view of profitability and cash flow. Thanks to its dashboards and integration with other modules, it facilitates decision-making and guarantees better control of budgets.

  Watch-outs or limitations mentioned

  I have nothing to report in relation to the Digiparc HR module

  Problems solved and benefits

  Before, HR and Finance monitoring were manual, fragmented and prone to errors/forgetting deadlines , now everything is centralized, structured and automated.

• Invoicing Cargo transportation Digiparc automated

  What users value most

  Before Digiparc, our TMS billing was entirely manual. We received Excel files from our customers every month, and we had to re-enter everything by hand. Now, Digiparc automatically imports these files and directly calculates the amounts according to each customer's criteria: mileage, tonnage, or both depending on the type of service. The calculation formulas are integrated and there is also the possibility of having the invoices

  Watch-outs or limitations mentioned

  I have nothing to report about Digiparc.

  Problems solved and benefits

  Digiparc frees us from time-consuming manual re-entry and billing errors. The result: fewer disputes, more reliability, and a gain of several days each month.

• Digiparc Purchasing Module: Simplified Management and Optimal Supplier Monitoring

  What users value most

  The Purchasing module has been adapted to our needs to better structure the ordering process and ensure good supplier monitoring, it offers clear and fluid management, while remaining flexible according to our way of working. This module facilitates our management with external partners. We keep track of everything, without having to cross-reference 10 files.

  Watch-outs or limitations mentioned

  I have nothing to report in relation to Digiparc

  Problems solved and benefits

  Purchasing management was often scattered, with data in multiple files. Today, everything is centralized, we follow orders better and we keep a reliable history. It's simpler and more transparent for the whole team.

• Absolute visibility and controlled maintenance

  What users value most

  We negotiate much better with our suppliers thanks to technical alerts, which give us a clear vision of future needs. Maintenance has thus become preventive. Outages have been greatly reduced. For a rental company, it is essential to keep vehicles in perfect condition.

  Watch-outs or limitations mentioned

  The rigor of the follow-up imposes a new discipline on the team, but it has quickly adapted to it, and honestly, it is better that way.

  Problems solved and benefits

  Strong reduction of unplanned outages and business interruptions. Decentralized intervention planning. Parts tracking has optimized cost management.

• Efficient and effective purchasing module

  What users value most

  We use Digiparc to manage our purchases, and it is very convenient to have a single platform that allows us to both generate and record our purchase requests as well as our purchase orders. The workflow, from ordering to receiving parts, is fluid, intuitive and well structured.

  Watch-outs or limitations mentioned

  We had to make some additional requests for the mobile version so that it would fit perfectly into our workflows.

  Problems solved and benefits

  We no longer lose information between purchase requisitions and purchase orders, inventory tracking is clearer, and internal order processing is much faster.

• Monitoring of consumption and operating costs

  What users value most

  With gas oil prices skyrocketing, we are taking full advantage of the system's ability to accurately track consumption. We immediately identify the most demanding routes and optimise our tours. Filters by trip type help us analyze whether our international routes remain profitable.

  Watch-outs or limitations mentioned

  Some vehicles without initial mileage have had problems starting.

  Problems solved and benefits

  The support team quickly fixed our fuel issues. Since then, monitoring has been fluid and historical data is consistent.

• Geolocation adapted to our reality on the ground

  What users value most

  The Telematics module offers complete visibility on journeys, Each user accesses only the vehicles assigned to them, which enhances safety and clarity of use. A functionality for pointing staff via RFID card has also been implemented, allowing better monitoring of field presence.

  Watch-outs or limitations mentioned

  The wealth of data may seem dense at first, it takes a little time to learn how to target the essentials.

  Problems solved and benefits

  Geolocation and RFID tracking give a clear view of routes and attendance. This brings more security, full transparency and greater efficiency on the ground.

• Procurement and supplier management

  What users value most

  Purchase orders are numbered automatically, supplier invoices have a precise follow-up with the statuses that alert us. You can search by reference, make group payments, manage drafts and checks properly. No more duplicates, no more lost invoices. The "Save and Add" function saves us a lot of time when entering several documents in a row. Purchase order observations help us

  Watch-outs or limitations mentioned

  Some advanced features would deserve more customization, but they already cover our needs very well.

  Problems solved and benefits

  It is very rare now that we have lost invoices or have to resort to rough tracking. Late payments are greatly reduced and traceability is guaranteed. We spend much less time on input and have better visibility to negotiate and collaborate with our suppliers.

• Centralized document management

  What users value most

  All our registration cards, rental certificates and driving licences are digitised and instantly accessible. Date filters make it easy for us to track due dates. For our HR and administrative teams, it is incomparable work comfort.

  Watch-outs or limitations mentioned

  Initial scanning of all documents took time.

  Problems solved and benefits

  We no longer waste time looking for physical papers or chasing after missing documents. Administrative management has become smoother and much less error-prone.

• Accurate technical monitoring with alerts and history

  What users value most

  The Maintenance module plays a central role in our technical management, it allows us to monitor interventions rigorously, improve planning, and keep a complete history of the actions carried out on each vehicle. With better visibility into outages, maintenance, and associated costs, we make faster and more reliable decisions to optimize fleet availability.

  Watch-outs or limitations mentioned

  I have nothing to report in relation to the Digiparc maintenance module

  Problems solved and benefits

  Technical monitoring is structured and reliable, interviews are scheduled on time, costs are tracked, and vehicles remain available for longer due to better organization.

• Reliable ticketing with tangible time savings

  What users value most

  We use the solution for ticketing: it saves a huge amount of time when invoicing the right price across ticket types. We used to do this partly manually. Digiparc configured tills for all our agencies on the platform, so operations are now almost centralised.

  Watch-outs or limitations mentioned

  Nothing major to report—and whenever something is wrong, the team reacts quickly to fix it.

  Problems solved and benefits

  Previously ticket billing was partly manual, causing wasted time and error risk. Till management was split across agencies, complicating oversight. The solution automated pricing, centralised management and made the process much smoother.

• Invoicing

  What users value most

  Each customer has specific rules for additional services. We maintain a master-data tab for every service, extra cost and code. When we create an invoice, line items appear exactly as configured. Trip reports are very practical: clear view of departures, stops and payments received, with the option to adjust amounts directly from those reports in real time.

  Watch-outs or limitations mentioned

  Configuring the different report types required a few tweaks at the beginning.

  Problems solved and benefits

  Invoicing was hard to manage with add-ons and customer-specific rules. With Digiparc the process is smoother regardless of each customer’s particularities.

• Ticketing connected directly to cash management

  What users value most

  Integrating ticketing with the Finance module truly changes our day-to-day. Each ticket is captured automatically from agencies and, depending on the customer type, the amount posts straight to cash as a receipt. It greatly simplifies work: no more manual re-entry or reconciling multiple systems.

  Watch-outs or limitations mentioned

  Like any new process, teams need a short adaptation period—but after a few days it becomes natural.

  Problems solved and benefits

  Digiparc removed double entry and the gap between ticketing and finance. We save a huge amount of time, make fewer errors, and get better real-time visibility on revenue.

• Fuel management tied to trips

  What users value most

  It used to be hard to tie consumption to trips; even close monitoring left data inaccurate. Digiparc now handles it. Trips show full context including consumed quantity, which helped us optimise routes—we set the current fuel price and the software does the rest. Statistics are more reliable and economical, whereas unexpected costs used to force budget changes. We also monitor tanks with a dedicated interface: everything is traced so we plan refills before shortages. We asked them to map each distribution to a customer and they adapted reports accordingly.

  Watch-outs or limitations mentioned

  It took some time and tuning to configure all our tanks.

  Problems solved and benefits

  Poor visibility on fuel consumption, unexpected costs and budget overruns, refuelling risk and weak planning, and manual inefficient processes.

• Clear vehicle departures and stops with an integrated inspection form

  What users value most

  When we complete a new vehicle inspection form, the assignment is generated automatically, which structures the vehicle departure well. The customised form lets us check documents, equipment condition and safety items—and it is embedded in the module, making life easier for inspection teams.

  Watch-outs or limitations mentioned

  You must stay rigorous when filling and validating forms, especially during peak activity.

  Problems solved and benefits

  The integrated inspection form centralises everything automatically and saves time. Departures and stops are better structured and safer, with a clear audit trail.

• Better visibility and organisation of trips

  What users value most

  The Transport module brings real clarity to planning and monitoring missions. Trips are better organised with fewer overlaps or information gaps. It also helps client interactions look more professional and structured.

  Watch-outs or limitations mentioned

  You need to invest time up front to configure the process correctly—but once in place everything flows smoothly.

  Problems solved and benefits

  Previously many trips overlapped and information was scattered. Today missions are planned more reliably, which reduces delays and human error.

• Control of transported quantities and losses

  What users value most

  In petroleum transport, quantity tracking is critical. With Digiparc we can precisely control shortages during transport. The system compares loaded vs delivered quantities, highlights variances and helps analyse them. Haulage calculations follow our rules: distance, route complexity, customer history—we get a clear view of potential losses and can react fast.

  Watch-outs or limitations mentioned

  Teams must be trained to capture loading and unloading data correctly.

  Problems solved and benefits

  Manual quantity tracking was imprecise and made load vs delivery gaps hard to detect.

  Digiparc automatically controls quantities, flags anomalies and secures transport—reducing losses and improving transparency with customers.

• End-to-end fleet management with operational visibility

  What users value most

  Digiparc gives us full visibility across operations and vehicles. The modules are tightly integrated and the Digiparc team adapted the platform to our operating model. The UIs are intuitive, the project manager was attentive and helpful. It is now our primary tool, replacing several legacy systems. We recommend the solution.

  Watch-outs or limitations mentioned

  We would appreciate a few more tutorials for advanced features.

  Problems solved and benefits

  We used to struggle with duplicate bookings and weak coordination between teams. Today everything is centralised and many operational issues are gone.

• Real-time visibility and control of vehicles

  What users value most

  Telematics lets us track rented vehicles in real time. We can define zones and get alerted when a vehicle leaves the authorised perimeter. Daily reports detail trips and stop times, helping us spot abnormal usage. GPS devices with CAN bus were rolled out progressively across sites without issues.

  Watch-outs or limitations mentioned

  We needed a few early adjustments to zone configuration.

  Problems solved and benefits

  The risk of abusive or unauthorised use is reduced. We also address the lack of visibility on activity and the difficulty optimising routes and schedules.

• Administrative module built for field teams

  What users value most

  We can centralize licences, insurance, registration cards and more—and hide what we do not use. The interface is quick to learn and renewals are easy to track.

  Watch-outs or limitations mentioned

  The product is very complete, so it takes a little time to discover everything.

  Problems solved and benefits

  We used to waste time searching for documents and risk missing critical renewals (insurance, technical inspections). Digiparc centralizes everything on one reliable platform with automated reminders: fewer oversights, stronger compliance, and day-to-day peace of mind.

• Telematics tuned to our operations

  What users value most

  Telematics gives us genuine visibility on vehicles and drivers. We know in real time where they are, how they drive, and we can quickly detect consumption anomalies. That makes us more responsive and more confident.

  Watch-outs or limitations mentioned

  Because reports are very detailed, we sometimes need filters to get straight to the point—but it remains a goldmine of useful information.

  Problems solved and benefits

  Previously we lacked visibility and reacted late. Today we are in control, which translates into better cost control and fewer surprises.

• Digiparc TMS

  What users value most

  It is very practical to import trip data and generate customer invoices in the right format. Automatic adjustments on supplier statements save time. The Digisoft team responds quickly and adapts to our needs.

  Watch-outs or limitations mentioned

  It takes a little time to master all the features.

  Problems solved and benefits

  Invoicing and trip-tracking errors are greatly reduced. Time spent entering and checking data is limited, and coordination between trips, customer invoices and supplier statements is smooth and reliable.

• Simplified financial management and invoicing

  What users value most

  The system calculates amounts automatically and we can even issue partial credit notes. Customer statements are clean with all required fields. The bank journal gives a clear cash view and supplier payments are tracked properly.

  Watch-outs or limitations mentioned

  Some initial configuration was needed for customer and supplier accounts, but the team supported rollout well.

  Problems solved and benefits

  Manual invoicing errors and payment delays are reduced, and visibility on cash and financial flows improves.

• Optimised preventive maintenance

  What users value most

  The integrated maintenance module helps us plan rental fleet servicing. We can track work orders, spare parts and purchase orders intuitively. The parts catalogue with descriptions speeds up data entry.

  Watch-outs or limitations mentioned

  Notifications can feel heavy at first until we tune them to our needs.

  Problems solved and benefits

  We used to decentralise spare-parts management. Unplanned maintenance and breakdowns are now significantly reduced.

• Maintenance tracking that helps us avoid breakdowns

  What users value most

  The maintenance module moved us to true preventive planning. Work requests are tracked, validated by the right owners, and we can anticipate service before a bus fails mid-trip.

  Watch-outs or limitations mentioned

  The different ways to use the maintenance module take a little time to master.

  Problems solved and benefits

  We gain peace of mind: better anticipated interventions, fewer in-service failures, and clear traceability for the maintenance team.